Not a chatbot that pretends to be you. Simple, single-job automations with clear rules: answer reviews, reply to enquiries, chase quotes, send reminders. Built on Claude by Anthropic and tested on our own bakery first.
Drafts a short, personal reply to every new Google review in your voice. Happy reviews can post automatically; anything under 4 stars waits for your OK.
Guardrail
Never offers refunds, admits fault or argues. Never posts a reply to a negative review without you.
Good for: Busy owners with a steady flow of reviews and no time to answer them.
Replies to website and email enquiries within minutes, answers common questions from facts you approve, and asks for the details you need to quote.
Guardrail
Never promises dates, availability or prices it cannot know. Hands anything unusual to you.
Good for: Trades and services who lose jobs to whoever replies first.
Sends polite follow-ups to quotes that went quiet, at the times you choose, and stops the moment the customer replies.
Guardrail
Never discounts or pressures. Stops after the number of nudges you set.
Good for: Anyone sending quotes by email who forgets to chase.
Emails customers a reminder before their booking, collection or visit, with the details they need.
Guardrail
Never changes a booking itself. Changes come to you.
Good for: Salons, clinics, bakeries and anyone losing money to no-shows.
Takes your new Instagram photos and publishes them as Google Business Profile updates with a rewritten caption and a button to order or enquire.
Guardrail
Never posts videos as stills or anything you have tagged as private. Skips posts with prices or offers unless you allow them.
Good for: Businesses already posting on Instagram whose Google profile looks abandoned.
Checks your inbox for enquiries nobody answered and sends you a daily list, with a ready-to-send reply for each.
Guardrail
Never replies on your behalf unless you switch that on.
Good for: Owners who know enquiries slip through the cracks but not which ones.
Before we build, we agree in writing what it may say, what it must never say, and when it hands over to you.
For the first weeks it drafts and you approve. When you are happy, you choose what it can send on its own.
Where possible it works through your own Google account and email address, so customers see you, not us.
On Care we monitor it, fix it if something changes, and you can switch it off by email any time.
Setup
£249 per automation
One-off. Invoiced once it is live and you have seen it working. Need something not on the list? Email us. If it is simple, we will quote a fixed price.
Care
£39 per month
Automations we run for you need hosting and watching, so they come with Care. Prefer to run one yourself? We hand over the setup for free.
Read more: 6 simple AI automations for small businesses · Should AI reply to your Google reviews? · What an AI auto-reply should never say
Tell us what eats your time, by email. We will tell you honestly whether an automation would help, or whether a simpler fix will do.